How to use Groupon voucher - manual with pictures

   Manual with pictures - Download PDF file

 

 

How to use Groupon voucher - manual

Step 1: Go to the website www.silvexcraft-design.co.uk

Step 2: If you do not have an account with us, create your account providing us with all your
details to enable us to deal with your order. Please make sure you provide correct address
details.


Step 3: Go to Groupon section


and place into your cart the item you ordered in Groupon

-Please remember that your Groupon voucher will not work with any other items
than the one you bought in Groupon


Step 4: Click on your CART, which is placed on the top right hand corner of the website


Step 5: Right below the details of your order there is a place to insert your voucher code and

click ‘Add’. After clicking on ‘Add’, your price will be L0.00

-Please make sure you insert your voucher code, not a security code.


Step 6: Place your order by clicking on ‘Next’.

-Please remember that if you bought your Groupon voucher in Ireland, we will ask
you at this stage about the delivery charges.


Step 7: You will receive an email confirming the details of your order.

WHEN YOUR GROUPON VOUCHER DOES NOT WORK:

1. Voucher is activated after approximately 20 hours after the completion of the deal.
Therefore if the deal is finished on e.g Sunday at midnight, your voucher will be activated on
Monday at 8pm.

2. When you use the voucher on the item that you have not ordered by Groupon.
3. When you incorrectly insert the voucher code.
4. When you use the voucher code which you have already used.
Thank you for your enquiry. Should you have any more questions, please go to ‘Contact us’

section on our website. We will be more than happy to assist you.

Kind regards,
SilvexCraft
Customer Service

 

     How to use Groupon voucher - manual with pictures

   Manual with pictures - Download PDF file


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