Terms and conditions of use

I. General conditions

1. The online shop on www.Silvexcraft-Design.co.uk is the Internet shopping platform.

2. The www.Silvexcraft-Design.co.uk shop is owned by the Company:

L.J.Les ltd,

20 Carnation Road

L9 1HX


United Kingdom

VAT nr 992 3030 23


3. By purchasing in www.Silvexcraft-Design.co.uk shop, the customer accepts these terms and conditions.

II. Placing orders and order realization

4. An order can be done by adding products to the cart and afterwards, clicking the order button. For the procedure to be done properly, it is necessary to create the account for every customer, thank to which the status of the order can be observed.

5. The bacis conditions for order's realization include: filling the address data properly alongside with the e-mail and telephone number being currently used by the customer, which will be used to confirm the order.

6. Orders can be placed 24 hours a day, all year round. Order placed after 1 pm, on Saturdays, Sundays and National Holidays will be realized on the next working day. The realization time differs from 24h to 20 days in atypical cases.

7. In case of appearance of circumstances making the order realisation unable or postponing the order realisation, Firma SILVEX reserves the right to withhold the realisation of the order. However, the company is obliged to inform the customer about such a fact. 

8. Orders in which address data have been improperly completed (nonexisting email or lack of telephone number) will not be realized.

9. SILVEXCRAFT company reserves the right to withhold the realisation of the orders which are questionable.

10. Prices of the products at www.Silvexcraft-Design.co.uk shop include VAT (gross prices).

11. SILVEXCRAFT company issues a receipt or VAT invoice for the purchased product. In order to receive the invoice, the customer should fill in the Company's data together with VAT number.

12. SILVEXCRAFT company offers only online shopping, there is no possibility to collect the parcel personally.


13. By placing the order on www.silvexcraft-design.co.uk the customer agrees to receive e-mails from our company regarding his/her orders.

14. You are entitled to return SilvexCraft products within a 'cooling period' of 7 days except the earrings or sets containing earrings. Silvexcraft do not accept returns of earrings due to hygienic reasons.  Any item you wish to replace must be received by us in original condition within 7 days of receipt of your order. Damaged or faulty items can be replaced. Postage costs are only refunded to you by the company when either an error has occurred of which we accept responsibility or the product/ service is faulty. All items returned for exchange or refund are subject to thorough examination of condition. The company reserves the right to refuse all returned items if deemed not to be in the same condition supplied to the customer. Items returned for exchange/ refund will be dealt with as quickly and error free as possible. Please send the articles as a registered letter or as a “parcel with return receipt”.

15. We use a number of safety precautions to protect your personal information from unauthorized use. We only store this information for a limited period of time. When you enter your personal information and submit it to SilvexCraft, you consent to granting SilvexCraft use of this information for the stated purpose. We do not accept responsibility for the accuracy of the information you submit. SilvexCraft will not disclose your personal information, including your email address, to any third party. SilvexCraft does not give other companies access to your registered information.


Terms and Conditions can change without prior notice.


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